CLIENT SATISFACTION

We want you to be happy with the end result of your service. If for any reason you are unhappy, please let us know before you leave. We’ll do what we can to make it right.

APPOINTMENT CANCELLATION

We understand that sometimes life gets in the way. If you are unable to make your appointment, we request that you give us a 24-hour notice if possible to cancel or reschedule. That way, we can offer your appointment time to another client. Please contact us at 703-241-8220.

LATE ARRIVALS

We would love to accommodate you if you are late, if we are able. Unfortunately, we may not have time available. It may be necessary for you to reschedule your appointment. You may call us if you are running late at 703-241-8220 to see if we can hold your appointment.

PRIVACY

Although we may ask you for personal information in order to serve you better, Perfect Endings Hair Design and Day Spa respects your privacy and we will never share your personal information.